Yes, help can be found.
We need info first before anything can be troubleshooted.
What type of install method are you using? CD or USB? What tutorial are you using for your install. How did you burn your cd? How did you go about creating your USB install?
And when you say you installed, what does this mean? I took this as "tried" to install.... And if you did install, somethings not right and where you stand at this point, it's best to reinstall.
Give the steps you took from where you downloaded BT2 through last steps of install.