If you're not noob on linux, sure can solve their problems using backtrack. Backtrack is a Linux operating system like any other, only with greater tools and support for certain utilities.Ok so im not a total linux noob but I am new to BT.
I always give this tip to use the backtrack LiveDVD or pendrive.
Have you seen this howto?
Dual Boot | BackTrack Linux - Penetration Testing Distribution