There are professional tools that your company can buy to recover/reset the password on the Win2k8 box. You should not be practicing/experimenting with tools you're unfamiliar with on a clients PC, that can only lead to trouble. If they're a potential new client, the last thing you should be doing is something you're unfamiliar with.
As for the PIX, there are all kinds of sites that explain how to reset them to defaults, but a word of warning. If you find instructions follow them exactly, because if you screw up the resetting in a PIX, you'll turn it into a Brick.



